Native integration with your stack
Goldfish plugs natively into your existing infrastructure. No system replacement. No process changes. Real-time sync with your CRM — updating records, tasks and triggers just like a senior human agent.
Built to fit your stack
We connect to what you already run — telephony, CRM, knowledge base and workflow tools.
CRM real-time sync
Salesforce, HubSpot, Dynamics, Zoho, custom CRMs. We read context and write outcomes in real time, just like an agent.
Telephony & contact center
Genesys, Five9, NICE, Amazon Connect, Avaya, Twilio. SIP-native, no rip-and-replace.
Web chat & messaging
Embed on your site or app. Native handoff to Intercom, Zendesk, LivePerson, WhatsApp, SMS.
Workflow automation
Trigger downstream actions: ticket creation, escalations, follow-up tasks, billing events, knowledge updates.
The flow of a resolved call
From customer touchpoint to logged resolution in your CRM — under three seconds end-to-end.
- Recognizes returning customers and pulls full history mid-conversation
- Handles voice + chat + telephony with consistent context
- Updates CRM, tickets and follow-ups automatically
- Hands off to human agents with full context when needed
Want a walkthrough of your stack?
We map your environment in a 20-minute call and share a written integration plan within a week.